Returns & Exchanges
At Nicola Harding, we want you to be completely satisfied with your purchase of our curated home goods; if an item isn't quite right, you may return it within 28 days of delivery. Please ensure all items are returned in their original condition and packaging to qualify for a full refund.
Initiate Your Return
Contact our customer concierge team via email with your order number and the reason for your return to receive a unique Return Authorization number.
Prepare Your Package
Carefully repackage the items in their original protective wrap and box, ensuring the Return Authorization form is included inside the parcel.
Ship the Item
Affix the provided shipping label or use a tracked courier service of your choice to send the package back to our distribution center.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing